AREA OF EXPERTISE 01

Customer Profiling and Assessment Systems

Knowing your future business partner well is the starting point for sustainable trade.

01 — 09 SYSTEM MAP
  1. 01Know the Customer
  2. 02Manage the Capital
  3. 03Systematise Collection
  4. 04Manage Risk and Profitability
  5. 05Set the Limit
  6. 06Monitor the Risk
  7. 07Strengthen with Collateral
  8. 08Restructure and Resolve
  9. 09Recover and Learn

EXECUTIVE SUMMARY

Executive Summary

Customer assessment is not just groundwork for a credit decision. The customer enters the company’s commercial ecosystem and becomes part of a long business journey. So the first question is not “How much credit should we give?” but “Who are we travelling with?”

Key Management Areas

4 topics
01

The customer is assessed holistically, not through a single window

Sales volume or payment history with your company does not on its own explain a customer’s total risk profile. It gains meaning when financial structure, total indebtedness, payment patterns, commercial ecosystem, sector and the customer’s business model are read together.

02

Management quality shows the direction behind the numbers

Financial statements show the current position; management quality, how growth is financed and decision discipline shape the direction of future risk. That is why qualitative assessment is not an add-on to credit analysis but one of its core parts.

03

The quality of growth matters as much as its speed

Fast growth is not always healthy growth. “Artificially inflated growth” out of step with financial capacity and working capital can create fragility; balanced, sustainable growth supports long-term partnership.

04

A customer profile is living information

A new customer is assessed before entering the commercial ecosystem; an existing customer is re-profiled as financial and commercial conditions change.

WITH ALMERA

What changes when ALMERA comes in?

  1. 01A customer profile is built that combines financial and qualitative indicators.
  2. 02A measurable, repeatable assessment system is set up for new and existing customers.
  3. 03Customer assessment becomes the shared data foundation for limit, monitoring, collateral and collection decisions.

THE ALMERA VIEW

You cannot manage the risk of a journey well without choosing the right customer to travel with.

Frequently Asked Questions